Shipping and Returns
How long does my order take to ship?
Our Standard Shipping Policy:
We carefully hand-pack every single small-batch order to ensure absolute freshness. Orders are processed and shipped within 2 to 3 business days. Once your package leaves our facility, standard delivery typically takes 3 to 5 business days via USPS or UPS. You will receive a tracking link via email the moment your order is on its way.
Do you offer international shipping?
Our International Shipping Policy:
Currently, Little Roots & Shoots ships exclusively to addresses within the United States. Because infant skincare and botanical goods face strict and varying customs regulations overseas, we are keeping our focus close to home for right now to guarantee seamless, safe, and reliable delivery to our local families.
What is your return policy?
Our Return & Safety Policy:
Due to the small-batch, artisanal nature of our plant-based bath soaks and strict pediatric hygiene standards, we cannot accept physical returns of opened or used products.
Your satisfaction and peace of mind are our highest priorities. If a pouch arrives damaged, or if your child experiences a natural botanical sensitivity during your mandatory 24-hour patch test, please reach out to our team at hello@littlerootsandshoots.com within 14 days of delivery. We will gladly work with you to issue a replacement or process a full refund—no complex return shipping required.